Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 16, 2025
Contents
At Taskio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, profile picture
- Profile Information: Bio, skills, experience, service descriptions, portfolio items
- Communication: Messages sent through our platform, reviews, and ratings
- Payment Information: Payment method details (processed securely by third-party providers)
- Verification Documents: ID verification for service providers
Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, time spent
- Device Information: Browser type, operating system, device identifiers
- Location Data: General location based on IP address (not precise location)
- Log Data: Access times, pages viewed, referring websites
2. How We Use Your Information
Platform Operations
- Create and manage your account
- Facilitate connections between users
- Process transactions and payments
- Provide customer support
Communications
- Send service updates and notifications
- Respond to your inquiries
- Send marketing communications (with consent)
- Notify about policy changes
Improvements
- Analyze platform usage patterns
- Improve our services and features
- Develop new functionalities
- Personalize your experience
Safety & Security
- Verify user identities
- Prevent fraud and abuse
- Ensure platform safety
- Comply with legal requirements
3. Information Sharing
We do not sell your personal information. We may share your information in these limited circumstances:
4. Data Security
Encryption
All data transmitted to and from our servers is encrypted using industry-standard SSL/TLS protocols.
Secure Storage
Your data is stored on secure servers with regular backups and access controls.
Access Control
Only authorized personnel have access to your information, and all access is logged and monitored.
5. Your Privacy Rights
You have the following rights regarding your personal information:
| Right | Description | How to Exercise |
|---|---|---|
| Access | View and download your personal data | Account settings or contact support |
| Correction | Update incorrect or incomplete information | Edit your profile or contact support |
| Deletion | Request deletion of your account and data | Delete account in settings or contact support |
| Portability | Export your data in a readable format | Request through support |
| Objection | Opt-out of marketing communications | Unsubscribe links or account settings |
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active
- Transaction Records: Kept for 7 years for financial and legal compliance
- Communication Records: Retained for 2 years for support purposes
- Marketing Data: Deleted immediately upon unsubscribing
When you delete your account, we will permanently delete your personal information within 30 days, except for information we are required to retain by law.
8. Children's Privacy
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by:
- Sending an email notification to registered users
- Posting a notice on our platform
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Support
We will respond to privacy-related inquiries within 30 days of receipt.